Appointments

To request an urgent appointment for today or tomorrow (Monday to Friday)

• Book an appointment online via [Insert link of Clinical Provider]
• Use an online form [insert times OC is available, e.g. 24/7] to request an appointment. We will respond within [insert OC response time, e.g. 2 hours] when we are open. We are open Monday to Friday, 0am to 0pm
• Phone us Monday to Friday, 0am to 0pm
• Visit the surgery and speak with a receptionist. We are open Monday to Friday, 0am to 0pm

To request a routine appointment in the next 7 days

• Book an appointment online via [Insert link of Clinical Provider]
• Use an online form [insert times OC is available, e.g. 24/7] to request an appointment. We will respond within [insert OC response time, e.g. 2 hours] when we are open. We are open Monday to Friday, 0am to 0pm
• Phone us Monday to Friday, 0am to 0pm
• Visit the surgery and speak with a receptionist. We are open Monday to Friday, 0am to 0pm
• Use the NHS App to book a screening test or vaccination

However you choose to contact us we may offer you a consultation:

• By phone
• Face to face at the surgery
• On a video call
• By text or email

Appointments by phone, video call or by text or email can be more flexible and often means the doctor or nurse can help you sooner.

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

For the convenience of the working population, late consultations are held ONLY on Wednesdays, Thursdays and Fridays between 18.30 and 19.00  These slots are available by appointment .  Please contact reception or book online.

For information about other local extended access appointments (including evenings and weekends) click here.

If possible please try to telephone reception before 10:00 if you require a home visit.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.

You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

Please let us know as soon as possible if you are unable to attend an appointment by calling reception. You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance (excluding weekends and public holidays). You can also text to cancel your appointment.

Click here for our "Did Not Attend" policy

If you need help when we are closed

Click herefor information about out-of-hours services available.

Please tell us:

• If there’s a specific doctor, nurse or other health professional you would prefer to respond
• If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
• If you need an interpreter
• If you have any other access or communication needs

Our practice provides a free interpreter Service for our patients for all languages. This service can only be arranged if the request is made at least three days before the appointment date at the surgery.

Please contact the staff at the reception desk to arrange the interpreter on 02083991779  during surgery hours specifying your spoken language.

If you're planning to travel outside the UK you may need to be vaccinated against some of the serious diseases found in other parts of the world.

View the NHS Travel Vaccination Advice